@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.collapse{visibility:collapse}.visible{visibility:visible}.absolute{position:absolute}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.isolate{isolation:isolate}.container{width:100%}@media (min-width:40rem){.container{max-width:40rem}}@media (min-width:48rem){.container{max-width:48rem}}@media (min-width:64rem){.container{max-width:64rem}}@media (min-width:80rem){.container{max-width:80rem}}@media (min-width:96rem){.container{max-width:96rem}}.contents{display:contents}.flex{display:flex}.hidden{display:none}.inline{display:inline}.table{display:table}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.italic{font-style:italic}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}}:root{--font-geist:Arial,sans-serif;--font-mono:"SFMono-Regular",Consolas,monospace;--ink:#142f2b;--muted:#6d7d79;--line:#dce7e3;--paper:#f6f8f5;--white:#fff;--mint:#d9f4ea;--green:#087b66;--red:#d84f45;--red-bg:#fce7e3;--lime:#c8f06d;--navy:#153d39}*{box-sizing:border-box}html{scroll-behavior:smooth}body{background:var(--paper);color:var(--ink);font-family:var(--font-geist),Arial,sans-serif;margin:0}.app-shell{min-height:100vh}.topbar{border-bottom:1px solid var(--line);z-index:20;background:#fff;justify-content:space-between;align-items:center;height:72px;padding:0 4vw;display:flex;position:sticky;top:0}.brand,.top-actions,.hero,.kpi-grid,.panel-head,.tickets-title,.drawer-meta{align-items:center;display:flex}.brand{gap:12px}.brand-mark{background:var(--navy);width:38px;height:38px;color:var(--lime);border-radius:12px;place-items:center;font-size:22px;font-weight:800;display:grid}.brand strong{font-size:16px;display:block}.brand small{text-transform:uppercase;letter-spacing:.13em;color:var(--muted);font-size:9px;display:block}.top-actions{gap:12px}.source-dot{background:#24b58b;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 5px #e1f6ef}.source-label{color:var(--muted);font-size:12px}button{font:inherit}.upload,.hero-upload{cursor:pointer;border:0}.upload{background:var(--navy);color:#fff;border-radius:10px;padding:11px 16px;font-weight:650}.avatar{background:var(--lime);border-radius:50%;place-items:center;width:34px;height:34px;font-size:12px;font-weight:750;display:grid}.signout{color:var(--muted);font-size:12px;text-decoration:none}.hero{border-bottom:1px solid var(--line);background:linear-gradient(115deg,#eaf5ed 0%,#f7faf5 56%,#edf8f4 100%);justify-content:space-between;gap:48px;padding:72px 6vw 60px}.eyebrow{letter-spacing:.18em;color:var(--green);font-size:10px;font-weight:800}.hero h1{letter-spacing:-.055em;max-width:820px;margin:12px 0 18px;font-size:clamp(38px,5vw,68px);line-height:1.02}.hero h1 em{color:var(--green);font-family:Georgia,serif;font-weight:400}.hero p{color:#59706b;max-width:650px;font-size:16px;line-height:1.6}.hero-upload{text-align:left;min-width:270px;color:var(--ink);background:#fff;border-radius:16px;align-items:center;gap:14px;padding:22px;display:flex;box-shadow:0 14px 35px #173e3620}.hero-upload>span{background:var(--lime);border-radius:12px;place-items:center;width:46px;height:46px;font-size:25px;display:grid}.hero-upload strong,.hero-upload small{display:block}.hero-upload small{color:var(--muted);margin-top:4px}.kpi-grid{background:var(--line);border-bottom:1px solid var(--line);grid-template-columns:repeat(4,1fr);gap:1px;display:grid}.kpi{text-align:left;color:var(--ink);background:#fff;border:0;padding:25px 3vw}button.kpi{cursor:pointer}.kpi span,.kpi small{display:block}.kpi span{text-transform:uppercase;letter-spacing:.1em;color:var(--muted);font-size:11px;font-weight:750}.kpi strong{letter-spacing:-.05em;margin:6px 0 1px;font-size:43px;display:block}.kpi small{color:var(--muted)}.kpi.error strong{color:var(--red)}.kpi.request strong{color:var(--green)}.kpi.active{box-shadow:inset 0 -4px var(--lime)}.analytics-grid{grid-template-columns:1.5fr 1fr;gap:20px;padding:28px 4vw;display:grid}.panel{border:1px solid var(--line);background:#fff;border-radius:18px;padding:25px;box-shadow:0 7px 24px #173e3608}.panel-head{justify-content:space-between;margin-bottom:20px}.panel h2,.tickets-title h2{letter-spacing:-.03em;margin:5px 0 0;font-size:24px}.segmented{background:var(--paper);border-radius:10px;padding:4px}.segmented button{color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:7px;padding:7px 10px;font-size:12px}.segmented button.on{color:var(--ink);background:#fff;box-shadow:0 2px 8px #00000010}.bars{flex-direction:column;gap:8px;display:flex}.bar-row{text-align:left;cursor:pointer;color:var(--ink);background:0 0;border:0;grid-template-columns:28px minmax(170px,1.7fr) 2fr 28px;align-items:center;gap:10px;padding:7px 0;display:grid}.bar-rank{font-family:var(--font-mono);color:#94a29f;font-size:10px}.bar-name{font-size:12px}.bar-track{background:#edf1ef;border-radius:9px;height:8px;overflow:hidden}.bar-track i{background:linear-gradient(90deg,var(--green),#48b397);border-radius:9px;height:100%;display:block}.bar-row b{font-size:12px}.client-list{flex-direction:column;display:flex}.client-list button{text-align:left;cursor:pointer;color:var(--ink);background:0 0;border:0;border-top:1px solid #eef2f0;grid-template-columns:38px 1fr 30px;align-items:center;gap:11px;padding:12px 0;display:grid}.client-list button:first-child{border-top:0}.client-initial{width:34px;height:34px;color:var(--green);background:#edf6f2;border-radius:10px;place-items:center;font-weight:800;display:grid}.client-list strong,.client-list small{display:block}.client-list strong{font-size:13px}.client-list small{color:var(--muted);margin-top:3px;font-size:11px}.client-list b{text-align:right}.tickets-section{border:1px solid var(--line);background:#fff;border-radius:18px;margin:0 4vw 60px;padding:25px}.tickets-title{justify-content:space-between;gap:20px}.tickets-title h2 small{background:var(--mint);color:var(--green);vertical-align:middle;border-radius:20px;padding:4px 8px;font-size:13px}.filters{gap:8px;display:flex}.filters input,.filters select{border:1px solid var(--line);color:var(--ink);background:#fff;border-radius:9px;padding:10px 12px}.filters input{width:260px}.filters button,.active-filter button{color:var(--ink);cursor:pointer;background:#eef3f1;border:0;border-radius:9px;padding:10px 12px}.active-filter{background:#f2f7f5;border-radius:10px;align-items:center;gap:7px;margin-top:15px;padding:6px 8px 6px 12px;font-size:12px;display:inline-flex}.active-filter button{padding:2px 7px}.table-wrap{margin-top:18px;overflow:auto}table{border-collapse:collapse;width:100%;min-width:970px}th{text-align:left;text-transform:uppercase;letter-spacing:.09em;color:var(--muted);border-bottom:1px solid var(--line);padding:12px;font-size:10px}td{border-bottom:1px solid #eef2f0;max-width:350px;padding:13px 12px;font-size:12px}tbody tr{cursor:pointer}tbody tr:hover{background:#f7fbf9}.pill{border-radius:7px;padding:5px 8px;font-size:10px;font-weight:700;display:inline-block}.pill.red{background:var(--red-bg);color:#a6342b}.pill.green{background:var(--mint);color:#056a58}.status{text-transform:uppercase;color:#6d7d79;font-size:10px;font-weight:800}.status.open{color:#b26c0c}.status.closed{color:var(--green)}.empty{text-align:center;color:var(--muted);padding:50px}.drawer-backdrop{z-index:50;background:#102e2a66;justify-content:flex-end;display:flex;position:fixed;inset:0}.drawer{background:#fff;width:min(560px,94vw);height:100%;padding:42px;position:relative;overflow:auto;box-shadow:-20px 0 50px #0002}.drawer .close{cursor:pointer;background:#edf2f0;border:0;border-radius:50%;width:34px;height:34px;font-size:20px;position:absolute;top:18px;right:22px}.drawer h2{margin:12px 0;font-size:30px;line-height:1.15}.drawer-meta{flex-wrap:wrap;gap:8px;margin-bottom:28px}.drawer-meta span{background:#f0f4f2;border-radius:7px;padding:6px 9px;font-size:11px}.drawer label{text-transform:uppercase;letter-spacing:.12em;color:var(--muted);margin:26px 0 9px;font-size:10px;font-weight:800;display:block}.drawer p{white-space:pre-wrap;color:#435d58;line-height:1.6}.access-page{background:#eaf5ed;place-items:center;min-height:100vh;display:grid}.access-card{background:#fff;border-radius:20px;max-width:520px;padding:48px;box-shadow:0 20px 50px #173e3620}.access-card h1{margin:12px 0;font-size:40px}.access-card p{color:var(--muted);line-height:1.6}.access-card a{color:var(--green);margin-top:16px;display:inline-block}@media (max-width:900px){.source-label{display:none}.hero{flex-direction:column;align-items:flex-start;padding-top:50px}.hero-upload{width:100%}.kpi-grid{grid-template-columns:repeat(2,1fr)}.analytics-grid{grid-template-columns:1fr}.tickets-title{flex-direction:column;align-items:flex-start}.filters{flex-wrap:wrap;width:100%}.filters input{flex:1;min-width:220px}}@media (max-width:560px){.topbar{padding:0 16px}.brand small,.signout{display:none}.upload{padding:10px;font-size:0}.upload:first-letter{font-size:16px}.hero{padding:38px 20px}.hero h1{font-size:40px}.kpi-grid{grid-template-columns:1fr 1fr}.kpi{padding:20px}.kpi strong{font-size:34px}.analytics-grid,.panel{padding:18px}.bar-row{grid-template-columns:22px 1.5fr 1fr 24px}.tickets-section{margin:0 18px 40px;padding:18px}.filters input,.filters select{flex:auto;width:100%}.drawer{padding:32px 22px}}.signout{cursor:pointer;background:0 0;border:0}.login-message{font-size:13px}.text-button{color:var(--muted);cursor:pointer;background:0 0;border:0;margin-top:14px;padding:0;display:block}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}